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Lessons Overview
COURSE OVERVIEW
14 Lessons
26 Topics
14 Quizzes
Syllabus
What You'll Learn
AI Essentials: What Every South African Professional Should Know is a practical, non-technical introduction to AI designed to help professionals understand, use and work confidently with AI in the modern workplace.
1. AI Foundations & Workplace Productivity
Understand what AI is, how it is already used at work, and how it can improve everyday productivity.
2. Machine Learning & Generative AI
Explore the technology behind everyday AI, generative AI, ChatGPT and Large Language Models.
3. AI in Modern Business
Discover how AI is transforming customer service, communication and business operations.
4. Working Effectively with AI
Develop the right mindset, learn how to write better prompts and communicate effectively with AI.
5. Critical Thinking & AI Outputs
Learn how to evaluate AI responses, recognise limitations and avoid blindly trusting AI-generated information.
6. AI for Reports, Presentations & Data
Use AI to create better reports, summaries and presentations—and turn data into useful business insights.
7. AI-Powered Problem Solving
Explore creative problem-solving with AI and the TRIZ methodology.
8. AI Safety, Privacy & Business Data
Learn responsible AI practices, including protecting personal and business information and understanding privacy risks.
9. AI, Ethics & Your Future Career
Understand how AI is changing jobs, why human skills still matter, and how to prepare for an AI-enabled workplace.
By the End of the Course
You’ll have a practical understanding of how AI works, where it fits into your professional life, how to communicate effectively with AI, how to evaluate its output, and how to use it safely and responsibly—without needing a technical or programming background.
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What Students Say
Fantastic! Great instructor!
“The course explained AI in plain English. I now use Copilot and ChatGPT for reports, policies, and interview preparation.”
James Potlane
HR Administrator • Pretoria
I enjoyed every lesson
“I used the AI email templates on the very first day and immediately saved time on client communication and meeting summaries.”
Lerato Milton
Executive Assistant • Johannesburg